Refund Policy

Review setup requirements before purchase and ask in Discord if you are unsure whether the tool fits your device, emulator, or workflow.

Digital product

LunaticLabs licenses provide access to a digital tool, download, updates, and support resources. Access may begin shortly after checkout.

Before purchase

Use the FAQ and Discord to confirm Windows setup, BlueStacks expectations, account workflow, and plan fit before buying.

Support first

If something does not work as expected, contact Discord support with your order context and setup details so the issue can be reviewed.

Refund review

Refund requests are reviewed case by case. Eligibility may depend on license delivery, activation, usage, support history, and the nature of the issue.

Abuse prevention

Shared, resold, chargeback-abused, or redistributed licenses may be disabled and may not be eligible for refund support.